Shipping policy

At Rouxkies, every order is handled with care and intention. All items are carefully inspected, securely packaged, and shipped to ensure they arrive in the same condition in which they were listed.

Orders are typically processed within 1–3 business days unless otherwise stated. Once your order has shipped, you will receive tracking information via email.

Please ensure that your shipping address is accurate at checkout. Rouxkies is not responsible for delays, lost packages, or delivery issues caused by incorrect address information provided by the customer.

Once an item has been shipped, ownership and risk of loss transfer to the buyer. We are not responsible for carrier delays or circumstances beyond our control.